Track order
Where’s my order?
Enter your order number and email, or the tracking number from your shipping confirmation email.
Shipping, simply
Free tracked shipping
Orders ship from our Chicago warehouse and usually arrive in 3–7 business days, in the US and worldwide.
Tracking not updating yet?
It can take a little while for the first scan to appear after your label is created. Check back later in the day.
Need a hand?
Email support@lumoraequine.com with your order number and we’ll look into it for you.